Last Updated: April 2, 2025
Welcome to Portal Pi Hosting. These Terms and Conditions govern your access to and use of our platform. By using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.
Portal Pi Hosting offers virtual private server (VPS) hosting plans powered by IONOS, our infrastructure partner. All services are provided as-is, with uptime and performance dependent on the infrastructure provided by IONOS.
Authentication on PortalPi is securely handled through the Pi Network SDK. We do not collect passwords or personal identifiable information. Authentication requires the user to log in through the official Pi Browser using their Pi Network credentials.
We respect your privacy. We only store data relevant to your VPS orders, such as your Pi Network username and VPS configuration details. We do not sell or share your information with third parties. Our data handling is compliant with GDPR and Pi Network standards.
All payments are processed through the Pi Network payment infrastructure. Payments are final and non-refundable once confirmed on-chain. In case of issues, please contact support via our contact page.
VPS provisioning is currently manual and delivery time may vary. We aim to deliver access details within 12 hours of confirmed payment. Automated provisioning may be introduced in future updates.
Users are prohibited from using the VPS service for illegal activities, including but not limited to hosting malware, phishing, spam, or DDoS attacks. Violation of these terms will lead to immediate suspension of services without refund.
We reserve the right to terminate accounts or VPS instances that violate these terms. Repeated abuse may result in permanent bans from the platform.
PortalPi and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee that services will be error-free or continuously available.
We may update these Terms and Conditions from time to time. Users will be notified via the website when significant changes occur. Continued use of the platform implies acceptance of updated terms.
For any questions or disputes regarding these Terms, please contact us at /contact.php.